Casino Management
MIM Group is Latvian based company that provides management consulting, financial modelling tools and industry leading live casino products for optimizing your business. With 20 years combined experience in live casino businesses our goal is to create a quick and easily accessible range of products for our customers that deliver real change for their businesses. Data-driven companies strive to differentiate themselves, but with our experience and expertise we can help you overcome the competition. Rely on our knowledge to provide agile and simple-to-master products that deliver a clear insight into those areas where your business can be optimized. We focus on your objectives and road-maps, whilst working supporting you with our solutions and suggestions.
Risk Management
Table Limits
We offer expert recommendations designed to enhance player satisfaction while optimizing casino operations.
Our approach ensures that table limits are strategically aligned with the best interests of both players and casinos. By fostering a balance between player experience and operational efficiency, we help casinos maximize profitability, improve customer loyalty, and gain a distinct competitive advantage in the marketplace.
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Game Integrity
In the realm of risk management, we are a highly valuable asset, offering comprehensive solutions that span both physical and backend risk management.
Our physical risk management services include thorough checks on wheels, cards, and shuffles to ensure game integrity.
On the backend, we specialize in monitoring random number generators (RNG) and tracking individual player patterns, allowing us to perform detailed inspections and identify potential risks.
This all-encompassing approach ensures the highest level of security and fairness, benefiting both players and the casino.
Operational Excellence
In collaboration with Floor Management, we focus on collecting and quantifying staff performance metrics. By developing specific procedures for improvement and re-evaluating existing ones, we aim to streamline operations and reduce staff workload.
Our approach targets and challenges current operational procedures, leveraging data-driven insights to optimize efficiency. Wherever possible, we also introduce automation to further enhance productivity and performance.
Product Development and Optimization
Our detailed product analysis involves a thorough breakdown of each step in the development process, allowing us to carefully assess the impact of every stage.
We also perform extensive competition analysis and benchmarking to ensure that our products stand out in the market.
By incorporating insights from user experience and psychology, we refine our products to be both intuitive and highly appealing to the end user.
Advising
Our advising expertise spans all aspects of casino operations. From optimizing floor processes, including dealer performance, shuffling procedures, and equipment management, to enhancing client relations and offering tailored portfolio recommendations, we address every key area.
Additionally, we support future growth plans and assist in shaping long-term company development strategies.